Application of Administrative Ethics in Public Services in the Context of Increasing the Professionalism of Village Officials in Waru Village, Parung District, Bogor Regency

Abstract

Ethical values are not just a belief held privately by a person/individual, but ethics must be a reference and guide in acting both in society and in institutions. In public administration ethics, there is an prevailing assumption that through the application of ethical values, a public administrator will be able to form good morals in carrying out his duties to serve the community. With the application of administrative ethics in daily behavior it is expected to increase the professionalism of village officials in Waru Village, Parung District, Bogor Regency in providing services to the community which will be the aim of this research. In this study, researchers will use a qualitative approach with descriptive methods. The results of the research are the presentation of data and information that researchers get from the field which is then adjusted to the theory used in this study. The theory used is Administrative Ethics according to Pasolong (2010: 202) with indicators: Efficiency, Effectiveness, Service Quality, Responsiveness and Accountability. Judging from the five indicators of administrative ethics, the indicator that is the best is the indicator of responsiveness, while the indicator that is still not optimal is the indicator of service quality.