Strategy for Making E-Office Service Policy Transformation Effective in the New Order Period at the Regional Secretariat of Sumedang Regency

Abstract

The use of information technology in government activities is a form of implementation of national policies through the Electronic-Based Government System. The Regional Secretariat of Sumedang Regency has responded to this with e-Office services in government administration. The purpose of this research is to analyze the strategy undertaken to be able to make e-office service policy transformation effective in the new order period at the Regional Secretariat of Sumedang Regency. This research method uses qualitative descriptive analysis. The results of the study show that the transformation of e-office service policies at the Regional Secretariat of Sumedang Regency is running effectively. Instruments as institutions, politics of instrument, instruments of government will work effectively if they are strengthened by an adaptive leadership role. In conclusion Developing a new form of internal service (e-Office) is not just a rational process and requires a form of leadership that is more than a set of tools and competencies but requires confidence in long-term learning effects.