DR V.T DHANARAJ, V. VARSHA, M.MOHANAPRIYA, G.K.RAGAVI, SAJISHA C M. Customer Satisfaction and Perception towards Service Quality by using Fuzzy Multi Criteria Decision Making Model (FMCDM). CEMJP, [S. l.], v. 30, n. 4, p. 2276–2281, 2022. Disponível em: http://journals.kozminski.cem-j.org/index.php/pl_cemj/article/view/438. Acesso em: 22 nov. 2024.