The Leadership as One of Key Success Factors of Knowledge Management : Transformational Digital

Abstract

Knowledge Management is viewed as a way or process to govern knowledge in organizations, including in government agencies. It enables all employees at municipalities to share experience and knowledge and to become more active, creative, innovative, and productive.  It enables the municipalities to manage knowledge better and to manage organizational systems effectively and efficiently, so that the municipalities can deliver the services to the public reasonably.  The aim of this study is to assess and evaluate the influence of leadership as one of Key Success factors (KSFs) on knowledge management (KM) implementation so that the municipalities can be clear and focus on enhancing the factors influencing the effectiveness of knowledge management. This is a verification-causal-relationship research with survey-explanatory approach. The study focused on municipalities in West Java, using employees from the regional secretariat as participants. Employing a power test analysis method, a total of 305 respondents were chosen through simple random sampling. Data gathering involved interviews, observations, and a trustworthy questionnaire. Structural Equation Modeling (SEM) - second order was utilized for in-depth analysis, aiming to provide a more comprehensive understanding of leadership as a KSF in KM within West Java's municipalities.

The findings is that leadership, which consists of charisma, inspiration, intellectual stimulation and individualized consideration, has influence on effectiveness of knowledge management implementation, partially and simultaneously, where the inspirational motivation and individualized consideration has a dominant influence.