From Co-Creation in E-learning to Student Achievement: An Ultimate Solution to Covid 19 Findings

Abstract

Countries established emergency strategies in response to the COVID-19 outbreak to guard against potential disruptions to university attendance. Although this put a lot of pressure on educational systems, it also provided a chance to create alternative educational opportunities. It also made it easier to incorporate different learning tools into online learning platforms, which allows teachers, students, and other teaching-learning staff to share resources, co-create their own value, and contribute to resolving the COVID-19 crisis. The objectives of the study were to evaluate the impact of value co-creation on student accomplishment in a higher education setting and to develop a theoretical framework for a value co-creation process based on Service Dominant logic. This study employed quantitative research, which was carried out using a random sample technique on a semi-structured online survey. Results revealed that e-learning is the future of education, can make this model more useful by including learner experience on continuous basis. This study examined a model based on explanatory study about customer participation in value co-creation of private Universities of Spain. According to this model, self -driven learners prefer e-learning due to many benefits in the presence of important determinants as collaboration/communication, learner technical skill, faculty e-readiness, personalization and perceived instructional design of prospective learners with value co-creation.  This study has also proposed that value can be co-created through student participation at multiple points during phases of the service exchange process. As theoretical contributions, this study fills the gap in the literature in digital learning which is a new and underexplored study area. Further, it broadens the understanding of both the concepts of value co-creation and online education.